The website is under construction. The work continues.
I am rebuilding this site around the new Fidelis Virtual brand and a clearer explanation of the work. The full website is not ready yet. Fidelis is still open, and I am still taking inquiries.
Start HereTell me about your business
This inquiry is for businesses with a live, paid coaching offer, course, membership, certification, or professional training. You do not need to know which service or tool you need.
Short answers are welcome. Someone on your team can send the form, too. If we work together, we'll need someone who can approve the work and help arrange access and testing.
If the form does not load, email tiffany@fidelisvirtual.com.
Sending an inquiry does not commit you to a service or guarantee that the work is a fit. If it needs to wait or Fidelis is not the right business for it, I will say so.
Please don’t include passwords or private client records.
Fidelis will use the information you provide to review and respond to your inquiry.
Business systems for the work behind the work.
Fidelis Virtual provides business systems consulting for founder-led businesses already selling and delivering coaching, courses, memberships, certifications, or professional training.
We plan and build the systems that move people from sign-up or application through payment, access, onboarding, delivery, support, and the next step. We can also look after the agreed system once it is live.
Bring me the part that is not working cleanly.
You may have a clear request. Or you may only know that the same question keeps coming back to you, a handoff is easy to miss, or information lives in too many places. That is enough to start.
“When someone buys this course, I want them to get access and receive this email.”
We work out how the steps need to happen, what the system needs to know, and where a person still needs to make a decision. Then we build the agreed setup and test it.
The answer may be a better setup in a tool you already use. It may be a connection between tools or a small custom build.
Not everything has to be automated. Sometimes a clear instruction and the right person handling the decision is better.
Platforms Fidelis specializes in
Verified Service Provider
CRM, automation, and client journeys
Community setup and management
Ways to work with Fidelis
Plan first when the work is unclear. Build when it is ready. Manage what needs ongoing care.
01
Plan
Define the work before the build is priced.
We review how it happens now, work through the open decisions, and write a clear recommendation.
Plan starts at $750.
02
Build
Set up a clear need and make sure it works.
We plan what is needed, then build and test the system. Written guides and initial training are included.
Build starts at $2,000.
Build clients normally continue into the first three months of Manage. Limited Build-only work may be approved when the setup is low risk and you can own and look after it.
03
Manage
Look after the agreed system once it is live.
Fidelis checks the agreed setup, answers system questions, and makes small improvements within scope. Larger changes and new work are separate.
Available directly
Custom Solutions
For a tool, portal, or connection that does not fit neatly inside the software you already have. You can ask for Custom Solutions directly. We will work out what it needs to do and what it will take to own and maintain it.
Custom Solutions start at $2,000.
Starting prices are not fixed project totals. Software and usage costs are separate from Fidelis fees. Charges from other providers are separate too.
Tell me what you needA useful fit
Fidelis works with businesses that already have something real to support. Your coaching, course, membership, certification, or training needs to be live and paid. The way you deliver it also needs to be repeatable and settled enough to map.
Memberships should support a defined outcome or repeatable service. A community or content library alone does not automatically qualify.
You do not need a certain team size, revenue, or level of technical confidence. You do need to be ready to share accurate information, give us the right access, make decisions, and help test the work.
You know your business. I know how to build the setup.
I have a systems brain. I do this every day, and I enjoy figuring out how the pieces fit. You should not have to learn how to configure every tool before you can ask for the setup you need. That is what Fidelis is for.
You keep the final say over your team, offers, teaching or coaching, marketing, sales, and client service. Fidelis handles the agreed system and the operational steps around it. If another platform causes a problem, I can investigate the effect on your setup and help with recovery work that falls within our scope.
The goal is a setup your business can actually use: clear, tested, and documented.
Tiffany Durham Founder